Robust systems and processes to get stuff done

How do you continue to get stuff done as more and more work comes in?

I had the fortune of speaking to the COO of a scaling company (managing a team of 23) and it was so enlightening hearing how she talked about bringing out the best qualities in the people that work for her. But I felt like the nitty-gritty of what allows them to deliver that outstanding service at scale is how she and her Co-Founder are on top of the work.

We use robust systems and processes to get stuff done, whether it’s a marketing plan, whether it’s a photo shoot, things need to be assigned, things need start dates and end dates. I see the efficiency in monitoring progress.

An internal tool I created in Bubble that allows staff to bulk order supplies when they are running low

💡Driving growth

• Six tips about Social Sharing (Insights from Jonah Berger’s book Contagious: Why Things Catch On.)

  • Social currency: “We share things that make us look good.”

  • Triggers: “Top of mind, tip of tongue.”

  • Emotion: “When we care, we share.”

  • Public visibility: “Built to show, built to grow.”

  • Practical value: “News you can use.”

  • Stories: “Information travels under the guise of idle chatter.”

💡Tips for non-technical business founders

Here are my top high-level principles for getting started building apps.

1. Create 1 main requirement from the POV of your user in a single sentence - use Job Story instead of User Story

2. Create user journey - You’ll be able to build the experience to get your users to value as quickly as possible and remove friction. (Grab. template from Miro)

3. Sketch wireframes with your UX Designer and iterate on it. (learn great principles from this Refactoring UI book and get searchable inspo from Dribbble)

4. Design - build high fidelity designs using a free tool like Figma